On receipt of the parcel, please contact us at notify that you will be returning the item and the reasons why. In the extremely unlikely situation an item is faulty, damaged or incorrect, we will refund the full cost of the item plus any delivery costs. How Can I Return An Item If It Is Faulty, Damaged or Incorrect? Once an order has been placed, we are unfortunately unable to change the address so please ensure we have the correct address for you before checkout.
We endeavour to get most straps made and dispatched within 1 working day. The estimated delivery time (which doesnt include the 2 working days for making and dispatch) will be shown at checkout as well as being detailed in your dispatch email, this will be sent when your strap has been made and dispathed.Ĭan I Change The Delivery Address For My Order? How Long Will It Take For My Order To Arrive?Īs our straps are handmade, please allow up to 2 working days for your strap to be made and dispatched. Unfortunately, we do not offer tracking on deliveries at this time. We use Royal Mail International Standard on all orders outside of the UK (3-5 Working days for Europe, 5-7 days for the rest of the world) We use Royal Mail 1st Class on all orders within the UK (1-2 Working days) Which Couriers Do You Use for UK and International Deliveries? You do not need to create an account to place an order with us, as all of our orders and payments can be processed through PayPal or with most major credit cards. Your items will be packaged securely and posted to the address provided by your method of payment.ĭo I Need To Create An Account To Make An Order? Checkout with your desired payment method and confirm your order summary (item, quantity and price).Ħ. Enter your shipping location and select your desired delivery option to confirm the cost of postage.ĥ.
To view the full cart with checkout options, press View Cart in the quick cart view.Ĥ. To quickly view all the items in your shopping cart, click on the shopping cart icon in the top right hand corner. On the Shop page, select the item you wish to purchase.Ģ. Select any personalisation options and the quantity desired, then click Add To Cart.ģ.
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